Quality/Environment
 

The main goal of BALTRONIC OÜ is to deliver telecommunication system components, services, and knowledge that fulfil the requirements and expectations of customers', suppliers', and other interested parties and are in accordance with BALTRONIC OÜ customer oriented and environment friendly strategy.

In our activities we are guided by integrated environmental and quality management system, which is oriented to continual improvement and responds to the requirements of international standards ISO 9001:2000 and ISO 14001. All employees are aware of the integrated environmental and quality management system and use it in their work.

Main keywords, which help us to achieve success and recognition, are following:

1) Quality of products and services. Monitoring and analysis are regular activities that help us to improve our products and services. As a result of collaboration with our customers, we are able to offer them the most effective solutions in conformity with the concrete situation.

2) Fulfilment of customer, relevant legal, and other interested parties' requirements. We act in accordance with legal and other relevant requirements and our principles of working are environment friendly and taking into consideration occupational health and safety.

3) Flexibility and adaptability. Raising employees' competence level through realization of planned training programs is important. To react to quick changes in external environment, continual improvements in the organization and its processes are taking place, as well as processes for preventing non-conformities and pollution have been employed.

4) Detemined quality and environmental objectives, that are set in a way that the objectives are concrete, measurable, agreed, realistic, and timed. Quality and environmental objectives are reviewed, updated, documented and reapproved at least once is a year (see Main documentation and procedures manual).